QUESTIONS AND ANSWERS ABOUT EN PRIMEUR WINE
Find clear answers to the main questions about reserving, paying for, storing and receiving wines purchased during an En-Primeur campaign.
SUMMARY
What En-Primeur means, when wines are delivered, how provenance is protected, which costs are paid later and how to follow the order.
NEED PERSONALISED ADVICE?
Every campaign and destination can have different conditions. Contact a wine adviser for confirmation about a real order.
What is an En-Primeur wine?
It is a wine sold while still ageing at the producing estate, before bottling and physical delivery.
When will my wine be delivered?
Delivery normally takes place after ageing and bottling. The expected release window depends on the estate and vintage.
When do I pay?
The wine is paid for when the reservation is confirmed. Applicable delivery, tax or handling charges may be settled according to the current terms.
How is provenance guaranteed?
The wines follow the official distribution chain from the producing estate and are stored under controlled conditions.
Can I choose the bottle format?
Available formats are shown during the campaign and depend on the estate allocation.
Can an order be cancelled?
En-Primeur orders are subject to specific conditions. Review the current terms or contact customer service before purchase.
How can I follow my order?
Use the customer account and campaign updates, or contact an adviser with the order reference.
What happens before dispatch?
The estate completes ageing and bottling, the wine reaches the cellar, and the delivery options are then confirmed with the customer.